Gentle Endodontics of Kent

4.43 out of 5 stars based on 68 reviews

Patient Review

I would give them 0 stars if possible. They canceled my appointment after I asked them to repeat the details of the confirmation call. When I politely requested clarification, the representative became angry and unprofessional. This is unacceptable customer service, and I am very disappointed with the way I was treated.

- Z A

Google Verified Review
1 out of 5 stars by Z A on

Patient Review

- bebe ros

Google Verified Review
5 out of 5 stars by bebe ros on

Patient Review

One star is too generous for this establishment. The office manager is the rudest most unprofessional person I have ever encountered in my life does not know how to speak to people and if this is how she’s gonna run this office, I feels very sorry for this doctor. I dealt with the office assistant when I was making my appointment and she does not give me the right information and what I informed the office manager of this. She did a 360 I’m never coming there and I feel sorry for anybody who has to deal with these people.

- Harfi

Google Verified Review
1 out of 5 stars by Harfi on

Patient Review

1 star is a huge compliment for your clinic! your receptionist lady needs to find something else no people related field to work in! messed up with a personal information, how is she even working in this position without basics? no respect, no insurance knowledge, attitude, started to talk about different patient that she thought I am! really?! if you're messing with some kind of information - I don't need to know about it, about stranger's personal experience! my insurance does cover root canal treatment, but she doesn't know anything about it and kept saying that she already told me everything and I'm confusing her! like what?! so rude! honestly it was my 2 time talking with that lady and I regret that last time I didn't say anything back because she was continuing to act the same! you need to fix it! read all your reviews and noticed that your doctor is a really good endodontist but it doesn't really matter if your team member allow themselves to act like that! your rude receptionist is the reason I won't be back to your clinic & I'll never recommend it to anyone as well!

- Anna Popchuk

Google Verified Review
1 out of 5 stars by Anna Popchuk on

Patient Review

Office staff are great the doctor is very professional this is the 2nd root canal he has done for me absolutely no pain at all I would highly recommend he is a great doctor thank you for fixing my teeth

- Melissa Sarong

Google Verified Review
5 out of 5 stars by Melissa Sarong on